Bh998 Privacy Policy

1Introduction & Commitment

Welcome to bh998.pro. Our Privacy Policy ("Policy") sets out our responsibilities and commitment regarding your personal data. By using the bh998 platform, you agree to this Privacy Policy.

Bh998 is built on the trust of millions of users across Bangladesh and around the world. We believe that when a player shares their information on our platform, it creates a relationship of trust — and protecting that trust is our highest priority.

This Privacy Policy clearly states what data is collected, why it is collected, how it is used, how long it is retained, and when it may be shared with third parties. We want you to enjoy our services with full knowledge of how your information is handled.

2What Data We Collect

Various types of information are collected when you create an account and use our services at bh998. This data is collected solely to provide you with a better and more secure experience.

3How Your Information Is Used

Bh998 uses collected data solely for specific, limited purposes. Your information is never used beyond what has been expressly authorized.

• Account Management: To handle registration, login, password recovery, and account security.
• Payment Processing: To process deposits and withdrawals securely and maintain transaction records.
• KYC Verification: To verify identity and comply with Anti-Money Laundering (AML) regulations.
• Service Improvement: To improve platform performance and enhance the user experience.
• Security Monitoring: To detect and prevent fraud, deception, and unauthorized access.
• Contact: To send important updates, promotional offers, and support-related messages.
• Legal Compliance: To meet the requirements of licensing authorities and legal bodies.
• Responsible Gaming: To identify problematic gaming patterns and provide assistance where needed.

4Data Retention & Period

Bh998 retains your data only for as long as necessary — while your account is active and for the period required to meet legal obligations.

• All data is retained for as long as your account remains active.
• Financial transaction records are kept for a minimum of 5 years after account closure (legal obligation).
• KYC documents are retained for up to 3 years after account closure.
• Support conversation records are retained for up to 2 years.
• Once the designated retention period expires, data is securely deleted or anonymized.

Your data may be stored on servers in Bangladesh and potentially other countries. International data protection standards are followed in all cases.

5Data Sharing Policy

Bh998 never sells your personal data to advertisers, data brokers, or any other commercial entity. Data may be shared only in the limited circumstances outlined below.

• Payment Provider: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, or your bank.
• Game Providers: Minimal data may be shared with third-party game software providers solely for game operation purposes.
• Legal Authorities: We may be required to provide data in response to a court order or a lawful request from a regulatory authority.
• Fraud Prevention: Limited data may be shared in joint fraud investigations with other gaming platforms.
• Business Transfer: In the event of a change in ownership of bh998, data may be transferred to the new authority — you will be informed in advance.

6Cookie Policy

Bh998.pro uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser or on your device.

• Essential Cookies: Used to store your login session, language preference, and security token — these cannot be disabled.
• Functionality Cookies: To remember your preferences and provide a better experience on your next visit.
• Analytics Cookies: To understand user behavior and improve the platform (anonymized data).
• Marketing Cookies: To show you relevant promotions — you can opt out at any time.

You can delete or disable cookies at any time through your browser settings. However, disabling certain cookies may cause some platform features to not function properly.

7Security Measures

Bh998 follows the highest industry security standards to protect your data. Our security team continuously monitors systems to detect and prevent any threats.

• TLS 1.3 encryption is applied to all data transfers.
• Passwords are never stored in plain text — only encrypted hashes are retained.
• Account protection is activated immediately upon any suspicious login attempt.
• Regular third-party security audits are conducted.
• Physical and digital security monitoring at our data centers runs 24/7.
• Two-factor authentication (2FA) is available to activate.

8Your Rights

As a member of bh998, you have important rights over your own data. We fully respect and uphold these rights.

• Right of Access: You may request to know what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances (except where legal obligations apply).
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You may request your data in a structured, machine-readable format.
• Right to Object: You may object to receiving marketing messages or being subject to profiling.

To exercise any of these rights, please contact our support team. We generally respond to requests within 30 business days.

9Minor Protection

Bh998 is an adults-only gaming platform. No one under the age of 18 may register or participate. We have strict measures in place to protect minors.

• Age verification is required at the time of registration.
• Age verification under the KYC process is carried out via national ID or passport.
• We do not knowingly collect information from minors.
• Any account found to belong to a minor is closed immediately.
• All deposited funds are returned and relevant information may be reported to the regulatory authorities.

If you believe a minor is using our platform, please notify our support team immediately.

10Privacy Policy Changes

Bh998 reserves the right to update this Privacy Policy when necessary. You will be notified of any significant changes in advance via your registered email or a clear notice on the platform.

• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.
• The "Last Updated" date at the top of the page always indicates the most current version.
• Previous versions are archived and available upon request.

11Contact & Complaints

For any questions, complaints, or data requests regarding this Privacy Policy, please contact our dedicated privacy team. We always take your concerns seriously.

• Email: [email protected] (Privacy-related inquiries are typically responded to within 72 hours.)
• Live Chat: Click the chat button in the bottom-right corner of the website — available 24 hours a day, 7 days a week.
• Telegram: Reach us through our official channel.

If you are not satisfied with our response, you may file a complaint with the relevant regulatory authority. To learn more about our terms and conditions, Terms and Conditions View the page.